It’s easy for an unfettered 20-something to embrace chaos, transience, and everything else the “GenFlux” mind-set implies. But what if your team is…
Tag: Management Advice
The Bootstrapper’s Dirty Dozen: Twelve Not-So-Obvious Tips to Help Small Business Owners Prosper
Starting a small business is hard work. Joseph Callaway has been there, and he shares twelve unexpected tactics—all centered on putting clients first—that…
Would George and “Honest Abe” Make It in Today’s Business World?
Sometimes it seems the business world thrives on “harmless” small fibs, misdirections, and lies of omission. But in honor of Presidents’ Day, Joseph…
Shining a Light on the Dark Side of Teams: Seven Lessons the Business World Can Learn from the Downfall of Lance Armstrong
Teams are more than the sum of their parts. Yet when the “dark side” is allowed to flourish—as in the case of Lance…
Eight End-of-Year “Must-Dos” for Entrepreneurs and Small Business Owners
Life can be hectic for business owners. Very hectic. And yet, as the year winds to a close and a new year approaches,…
Ending the Holiday Party Blues: How to Use Power Questions to Turn Your Office Holiday Party into a Career-Boosting Event
Talk too much about yourself or have too many cocktails, and the office holiday party can turn into a missed opportunity if not…
The Doctor Is In: Ten Questions to Help You Check the Vital Signs of Your Client Relationships
Many of us use annual checkups to keep tabs on our physical health each year. But Andrew Sobel says checking the vitals of…
Recharge Your Leadership Mojo: Eight Ways to Reignite Your Passion So You Can Reignite Your Company
You know your people are struggling and—not coincidentally—so is your company. And if you’re trying to harass them into productivity, you’re fighting a…
From Confrontation to Calm: How to Ask Your Way through Ten of the Toughest Conversations You’ll Ever Have
At work, at home, with friends, and even with perfect strangers, it isn’t uncommon to find yourself suddenly entrenched in a tough, tense…
Serve UP Satisfaction: 10 Tips for Effectively Handling Customer Complaints
As the Spirit Airlines case has recently shown, sticking to your guns is rarely the best way to handle customer complaints. Ron Kaufman…