The American Surveyor

Bentley Announces Two Commercial Innovations for Software as a Service

Aligning for Advantage by Expediting Comprehensive Portfolio Provisioning for Every Project

London – The Year in Infrastructure 2013 Conference – 29 October 2013 – Bentley Systems, Incorporated, the leading company dedicated to providing comprehensive software solutions for sustaining infrastructure, today announced two commercial innovations that will extend the reach of Bentley’s comprehensive portfolio and expedite access for Bentley users through provisioning software “as a service.” SELECT Open Access enables greater project agility through unrestricted access to Bentley’s portfolio of information modeling applications – unencumbered by conventional software procurement cycles. Bentley’s new MANAGEservices offering facilitates the provisioning, rapid deployment, and operation of Bentley’s ProjectWise collaboration services and AssetWise asset information management services in a hybrid cloud services environment.

SELECT Open Access
SELECT Open Access is a no-cost opt-in program for existing SELECT subscribers providing:
• access to any Bentley information modeling application at any time, by any user,
• quarterly term licenses, availed automatically for usage exceeding subscribers’ perpetual license pools, and
• Bentley LEARNservices for such incremental usage, to speed proficiency for new users.

Bentley Systems COO Malcolm Walter said, “Project delivery cycle times are shortening and are already out of sync with processes for buying perpetual licenses. When project team members meet a new information modeling requirement, that’s when they need appropriate software to be immediately available to maintain project quality and schedule performance. For over a decade, user organizations in Bentley’s Enterprise License Subscription (ELS) program have had full access to our portfolio, without incremental licensing requirements, and they’ve told us how well this aligns with their project needs. For instance, ELS subscriber sites on average take advantage of over 50 percent more Bentley brands for information modeling and analysis than comparable non-ELS sites – increasing B/IM comprehensiveness across disciplines for improved project quality. Now, with SELECT Open Access, we can bring the same benefits to every user in every subscriber organization. As a result, every project can now be assured that the right tool can be available to the right professional at the right time.”

Bentley MANAGEservices
With its introduction of MANAGEservices, Bentley builds on a proven track record of online service delivery of its project collaboration software for some of the world’s largest AEC firms and infrastructure owner-operators. MANAGEservices extends Bentley’s “cloud services” reach more comprehensively with customizable service level agreements and innovative, budget-friendly, and predictable commercial models. To enable “instant-on” provisioning of its industrial-strength work-sharing environment, Bentley is now making available:
• ProjectWise MANAGEservices Essentials Template for projects of up to 25 users,
• ProjectWise MANAGEservices Enterprise Template for design collaboration and work-share for up to 1,000 users with per user pricing.
In addition, for AEC firms and infrastructure owner-operators wishing to consider the advantages of “virtualizing” the administration, provisioning, versioning, and technical support of their Bentley software in project and asset IT environments, Bentley MANAGEservices can offer bespoke service level agreements.

Bentley CFO and MANAGEservices executive David Hollister said, “Selecting software is one thing – getting that software to deliver on its potential and to make it deliver real ROI is another. With MANAGEservices, our operating model is purposefully different from other software providers. We take responsibility for business outcomes, not just provisioning software. Our MANAGEservices operating model is about how fast and how efficiently users can realize value by getting and keeping their Bentley software at full capability. It is about engineering out the sources of complexity from enterprises’ business processes and workflows. It is about playing an active role in optimizing their actual business outcomes, through advancing information mobility.”

Bentley MANAGEservices enables user organizations to minimize risks by relying on Bentley’s in-depth knowledge of its own software, global best practices, and professionalized services provisioning. Bentley MANAGEservices ensures that users always have the most up-to-date versions of Bentley software so they can take advantage of innovations as soon as they are released. With one services provider guaranteeing predefined service levels, users do not have to worry about managing multiple vendor relationships or triaging system outages.

Aligning for Advantage
Bentley Systems CEO Greg Bentley said, “In effect, we’ve always treated software ‘as a service.’ Bentley Systems’ ownership by our colleagues provides a longer-term perspective than the quarterly performance orientation of our publicly-held software industry peers. We’ve always prioritized long-term relationships with our users over short-term transactions with ‘customers.’

“So to align with our user organizations’ advancements and advantages, we are prepared to be accountable and incentivized to gain revenue only to the extent they realize value. That’s why we have preferred a subscription commercial model, so that we benefit not from our users’ license-purchase investments, but from their returns on productive software usage. Subscriptions thus represent over three-fourths of our revenues.

“With SELECT Open Access, just as we’ve already done for our largest accounts through the ELS program, we are completing the elimination of application software procurement obstacles to project success for all of our users.

“With Bentley CONNECT providing Windows Azure-based cloud services – including in-context LEARNservices – to each of our subscribers individually, we are very enthusiastic that our new MANAGEservices offering can extend these benefits at the enterprise and server levels to now offer, literally, ‘software as a service,’ completing our reach.”

For additional information about Bentley’s SELECT subscription, click here. For additional information about Bentley MANAGEservices, click here.

About Bentley Systems, Incorporated
Bentley is the global leader dedicated to providing architects, engineers, geospatial professionals, constructors, and owner-operators with comprehensive software solutions for sustaining infrastructure. Bentley Systems applies information mobility to improve asset performance by leveraging information modeling through integrated projects for intelligent infrastructure. Its solutions encompass the MicroStation platform for infrastructure design and modeling, the ProjectWise platform for infrastructure project team collaboration and work sharing, and the AssetWise platform for infrastructure asset operations – all supporting a broad portfolio of interoperable applications and complemented by worldwide professional services. Founded in 1984, Bentley has more than 3,000 colleagues in 50 countries, more than $500 million in annual revenues, and since 2005 has invested more than $1 billion in research, development, and acquisitions. Additional information about Bentley is available at www.bentley.com and in Bentley’s annual report. For Bentley news as it happens, subscribe to an RSS feed of Bentley press releases and news
alerts. To view a searchable collection of innovative infrastructure projects from the annual Be Inspired Awards, access Bentley’s Year in Infrastructure publications. To access a professional networking site that enables members of the infrastructure community to connect, communicate, and learn from each other, visit Be Communities. To download the Bentley Infrastructure 500 Top Owners ranking, a unique global compendium of the top public- and private-sector owners of infrastructure based on the value of their cumulative infrastructure investments, visit www.bentley.com/500.

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