InService and G/Technology integration to reduce costs, boost efficiencies
Huntsville, Ala., April 18, 2013 – Horizon Utilities, one of the largest municipally-owned electricity distribution companies in Ontario, Canada, has chosen to implement Intergraph’s InService and G/Technology suite of products. By taking advantage of Intergraph’s complementary solutions, Horizon Utilities will be better positioned to respond to outages, maintain service levels, and manage its workforce.
"In searching for a replacement for our legacy system, we were impressed with Intergraph’s integration of GIS in the InService and G/Technology products," said Jim Butler, director, engineering & operations improvement, Horizon Utilities. "The integration of InService and G/Technology within our service management system will position us to better handle trouble analysis and a mobile workforce and to better serve our customers."
Intergraph’s InService solution is flexible enough to manage a broad range of job types. With its configurable system, InService redefines field service with a single application environment for operators to geospatially handle outage management, trouble analysis, and switching operations. It also supports mobile workforce management features, such as dispatch and mobile computing solutions for a wide variety of work, eliminating the need for multiple systems and access points.
Providing both engineering and operational support functions combined with decision support functions, G/Technology provides an environment that reduces the cost of designing, operating and maintaining the assets that deliver utility and communications services to customers.
"Fully integrated IT systems for utilities can reduce costs by facilitating easy information exchange and access to critical data in the field," said Rob Patten, vice president Canada, Intergraph SG&I. "Increased mobile and web-focused enhancements will support Horizon Utilities’ move to more efficient workflows, enabling quick responses to customer demands."
About Horizon Utilities
Horizon Utilities Corporation, a two-time Sustainability Company of the Year award winner (2011 and 2012), is one of the largest municipally owned electricity distribution companies in Ontario. A two-time Top 10 Employer in Hamilton-Niagara (2012 and 2013), the company provides electricity and related utility services to 239,000 residential, commercial and industrial customers in Hamilton and St. Catharines. Horizon Utilities’ employees are committed to delivering a safe and reliable supply of electricity, providing unparalleled customer value, and helping to create a culture of energy conservation in Ontario.
Intergraph® is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company’s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world. Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions, including ERDAS technologies, to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal business. Intergraph is part of Hexagon (Nordic exchange: HEXA B), a leading global provider of design, measurement, and visualization technologies that enable customers to design, measure and position objects, and process and present data. For more information, visit www.intergraph.com.